Discover a new level of skin freshness with Glacial Toner, crafted in the heart of Switzerland’s pristine alpine environment. This regenerative tonic lotion is powered by Vitamin B12, Vitamin B3 (Niacinamide), and Swiss Glacial Water, offering a potent blend of anti-redness, anti-inflammatory, and antioxidant properties.
Glacial Toner instantly soothes and hydrates the skin while refining pores, minimizing redness, and boosting radiance. Swiss Alps Salt, Allantoin, and botanical waters from Cabbage Rose and Lavender work synergistically to calm irritation, balance moisture, and enhance skin vitality. Perfectly prepping the skin for the absorption of serums and creams, it leaves your complexion toned, energized, and deeply refreshed — with a soft, sweet floral scent.
Designed as the essential first step in your anti-aging ritual, Glacial Toner is your daily gateway to pure, luminous skin.
Key Ingredients
- Vitamin B12: Reduces redness, promotes cell repair, and evens skin tone.
- Niacinamide (Vitamin B3): Strengthens the skin barrier, improves elasticity, reduces pigmentation, and calms inflammation.
- Swiss Glacial Water: Deep hydration with essential minerals for skin resilience.
- Allantoin: Softens, soothes, and promotes healthy cell regeneration.
- Swiss Alps Salt: Purifies, gently exfoliates, and balances skin.
- Cabbage Rose and Lavender Waters: Calm and revitalize skin while providing antioxidant protection.
- Caffeine and Zinc Gluconate: Energize, protect, and help reduce breakouts and redness.
Delivery within the UAE
We offer fast, secure, and temperature-controlled delivery across all UAE. Orders are processed within 1 business day and typically arrive within 1-2 business days after dispatch.
Shipping Fees
- Free shipping on all orders above
Next Day Delivery
Orders placed before 3:30PM qualify for next day delivery in the UAE. This applies only to business days and excludes public holidays.
Tracking & Notifications
Once your order is shipped, you will receive a tracking link via email or WhatsApp. Deliveries are handled by trusted couriers to ensure your products arrive safely and on time.
Address Accuracy
Please ensure your delivery address and contact information are accurate at checkout. SÉRÈNE is not responsible for failed deliveries due to incorrect or incomplete address details.
Returns & Exchanges
We want you to feel confident in every purchase. If for any reason you're not satisfied, you may request a return within 7 days of receiving your order.
Return Conditions
- Items must be unused, unopened, and in their original packaging
- Returns are not accepted for opened skincare products due to hygiene and safety regulations
- Returns must be initiated within 7 calendar days of delivery
- Refunds will be issued to the original payment method within 5–10 business days of approval
Non-Returnable Items
We do not accept returns on:
- Opened or used skincare products
- Items purchased as part of final sale promotions
- Digital gift cards
Damaged or Incorrect Orders
If your item arrives damaged or incorrect, please contact us within 48 hours of receiving your package. We may request photos for verification before processing a replacement or refund.
Return Process
To request a return, please email us at support@serenesuisse.com with your order number, item, and reason for return. Our team will respond within 1–2 business days with next steps.
Shipping for Returns
Return shipping costs are the customer’s responsibility unless the return is due to a mistake or defect. We recommend using a tracked courier service. SÉRÈNE is not liable for lost or unreceived return shipments.
